Privacy Policy

Effective Date: 24 January 2022
 

At Convex, we care about your privacy and are committed to safeguarding your personal information. This policy explains how we collect, use, and protect your data when you make a purchase on our website or through Carousell.
 

1. Information We Collect

When you make a purchase from us, we collect the following information:

• Personal Information: Your name, email address, and contact details.

• Payment Information: We accept payments via DBS PayLah or DBS PayNow. We do not collect or store any credit card details.
   

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To complete your purchase, fulfill your order, and provide any updates regarding your order status.

• Marketing: If you make a purchase, you are automatically opted in to receive updates, promotions, or special offers from us, unless you specifically opt out.

  • Opting Out: If you do not wish to receive promotional emails, you can unsubscribe at any time by replying with "Unsubscribe".
     

3. Data Security

We take all necessary precautions to protect your personal information. However, please note that no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee complete security.
 

4. Your Rights

• Unsubscribe: You can unsubscribe from our marketing emails at any time. Simply click on the “Unsubscribe” link at the bottom of our emails or reply with "Unsubscribe".

• Data Access & Removal: If you wish to update or remove your personal information, please contact us directly at convex.sg@gmail.com, and we’ll assist you promptly.
   

5. Contact Us

If you have any questions or concerns about your privacy or this policy, don’t hesitate to contact us:

Email: convex.sg@gmail.com
 

Thank you for trusting Convex. We appreciate your business!